About Google Talk

Google Talk is an instant messaging service that provides both text and voice communication.

About PacketTrap

With packetTrap PSA, you now have an integrated solution that delivers an end-to-end business management solution with real advantages over other options.

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Usage examples

PacketTrapNew service request
Google TalkSend IM

Automatically send an IM via Google Talk each time there is a new service request in PacketTrap